Returns Policy

At Bambine B, we want every piece to be a forever favourite. However, if you’ve changed your mind or have chosen the wrong size, we’re happy to offer you an exchange, store credit or refund within 14 days of your purchase.

Your Return Options

We offer an exchange, store credit or refund (excluding restocking, handling, shipping, duties, taxes, and/or processing fees) on all orders. Please note that customers are responsible for return postage.

  • Restocking fee of 30% is subject to apply for returns made back to the original payment. As a conscious fashion brand, we really hate waste, so only purchase if you are sure you want to join our BB family x
  • Restocking fee does not apply to returns made for store credit or exchanges.
  • Sale items from our sale collection cannot be returned or exchanged.
  • Sample sale items from our sale collection cannot be returned or exchanged. For sample items, please make sure you've read the list of possible faults in all SAMPLE products before checking out, they are discounted for this reason.

    Want more fine print? Check out our promotional terms and conditions here for all discounted items. 

    How to Start Your Return

    Just send us an email at helpme@bambinebody.com and we’ll guide you through the return process. Note: Bambine B is not responsible for returns, exchanges, or lost parcels without prior approval.

    1. Email helpme@bambinebody.com within 14 days of receiving your item, or send us a message using the form below to start the return process.
    2. Written approval from Bambine B is required before sending the item back.
    3. Items must be returned in their original condition—unworn, unwashed, with all tags and packaging intact.
    4. Please ensure the item is securely packaged to prevent damage in transit.
    5. Items are your responsibility until they arrive safely at our facility.
    6. Once received, your store credit or refund (excluding handling, shipping, and processing fees) will be issued, or your exchange will be shipped out.
    7. One exchange per order for change of mind is allowed.

    For more information, please email helpme@bambinebody.com.